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Full-time Desktop / User Support Technician

Freedom Prep Academy / Full-time Desktop / User Support Technician

Full-time Desktop / User Support Technician

Open Immediately | Full-time

Duties include but not limited to: Perform troubleshooting related to the supporting, maintenance, and support of laptops/desktops/servers for administration, staff, faculty and students – computers and devices as well as supported applications. 

· Install and support end user devices such as computers, printers and other peripherals including mobile devices. 

· Effectively use desktop support related technologies for resolving user requests such as print servers, backup, image and reporting servers. 

· Resolve desktop support issues both on and off-site through various communication methods (in-person, phone, email, etc.). 

· Help with Active Directory issues. 

· Accurately and thoroughly document work performed. 

· Maintain company inventory of Information Technology equipment. 

· Interact with a variety of clients. 

· Interfaces with end users to handle tasks of a routine nature, such as researching and answering questions concerning system function and usage, researching modifications to existing programs. 

Qualifications:

Knowledge with Windows and Apple operating systems, hardware platforms and software packages. Applicants must have physical capability of lifting and moving hardware.

Campus:

Provo, Vineyard

Category:

Employment Opportunities

Tags:

full-time, technician